['Privacy Policy\n\nAt Jinja Joint Care Ltd., safeguarding your privacy is a priority. This privacy policy explains how our online platform collects, uses, discloses, and protects your personal information when you use our services related to joint pain diagnosis and treatment, physical therapy, orthopedic consultation, nutritional counseling, and pain management programs.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when using our service, including but not limited to your name, contact details, medical history, appointment information, and any other data necessary for providing healthcare services. Additionally, we may collect technical data such as IP addresses or device information solely for improving the functionality of our platform.\n\nUse of Your Information \nThe personal information collected is used to: \n- Provide and manage your healthcare services effectively. \n- Communicate with you regarding appointments, treatment plans, and follow-ups. \n- Ensure compliance with legal and medical regulations. \n- Improve our service quality and customer experience. \n- Conduct research or analytic activities aimed at enhancing healthcare outcomes, only in anonymized form to protect your identity.\n\nLegal Basis for Processing \nWe process your personal data based on your explicit consent and as necessary to fulfill contractual obligations related to healthcare provision. We also process data to comply with applicable laws and clinical guidelines.\n\nData Sharing and Disclosure \nYour information is treated with strict confidentiality. We do not sell or rent your personal data to third parties. We may share your information only with: \n- Healthcare professionals within our network involved in your treatment. \n- Regulatory authorities as required by law. \n- Service providers assisting in our operations, all subject to confidentiality agreements. \n\nData Retention \nWe retain your personal data only for as long as necessary to provide services and meet legal or regulatory requirements. When no longer needed, your information will be securely deleted or anonymized.\n\nYour Rights \nUnder applicable laws including the GDPR, you have rights regarding your personal data, including: \n- Accessing the information we hold about you. \n- Requesting correction of inaccurate or incomplete data. \n- Requesting deletion of your data in certain circumstances. \n- Restricting or objecting to processing of your data. \n- Data portability where applicable. \n\nTo exercise these rights, please contact us in writing at our physical address listed below.\n\nData Security \nWe implement industry-standard administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze usage, and support functionality. You may adjust your browser settings to manage cookies, but disabling them may affect your ability to use certain features.\n\nChildren’s Privacy \nOur services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.\n\nChanges to This Policy \nWe may update this privacy policy periodically to reflect changes in practices or legal requirements. Updates will be posted on our platform with the revision date.\n\nContact Us \nFor any questions, concerns, or requests related to your personal data or this privacy policy, please contact: \nJinja Joint Care Ltd. \n45 Nile Avenue, 3rd Floor \nJinja, Eastern Region \n4100, Uganda \nPhone: +256 43 320 4512 \n\nThank you for trusting Jinja Joint Care Ltd. with your joint health and well-being. Your privacy and confidence in our services are important to us.', 0.0012496, 'gpt-4.1-mini']